home  |  about  |  contact  |  pricing  |  faqs  |  order now

User ID: Password:


Frequently Asked Questions 

General Questions
 
General Questions
1. Q: What are sight words?
  A: Sight words are the most commonly used words in the English language (i.e. the, it, and). Over 50% of standard, non-scientific text is comprised of these 224 words. Mastering the recognition, pronunciation and spelling of these words is essential for young students learning to read. Click here to see a list of words covered by Sight Words with Samson
(back to top)
2. Q: What grade levels is Sight Words for Samson designed for?
  A: This product was designed for students in Kindergarten through 2nd grade. However, it has been effectively used in the Pre-K environment as well as by older remedial students looking to brush up on the basics. (back to top)
3. Q: If I sign up now, will my credit card be charged again when my account expires?
  A: No, we DO NOT automatically renew accounts or save any credit card information. (back to top)
4. Q: What if I want to extend my subscription?
  A: Near the end of your subscription you will receive an email reminder that your account is about to expire. All you have to do to renew your account is fill out a simple form. (back to top)
5. Q: How are the words divided into levels?
  A: The words used in Sight Words with Samson are divided into 4 levels based on difficulty. The easier words are in Levels 1 and 2 and the more difficult words are in Levels 3 and 4. (back to top)
6. Q: How should my child use Sight Words with Samson in order to maximize the benefits?
  A: We recommend that a child start with List 1 and try to master all 5 steps for that list. After all 5 steps are mastered for a list, move to the next one. Do this until all 28 lists have been perfected. We also recommend using the tools in the resource center (i.e. worksheets and lesson plans) to supplement the gaming experience. (back to top)
7. Q: Can I sign up for Sight Words with Samson without using a credit card?
  A: You can also pay by check or money order. Contact us and an account representative will process your order. (back to top)
 
Teacher/School Questions
8. Q: If I sign up for a classroom account, can my students use it at home?
  A: Yes, your students will have unlimited access to the product anywhere they can connect to the Internet. (back to top)
9. Q: What if I want to sign up for Sight Words with Samson in the middle of the school year?
  A: The user ids within your account are transferable. Therefore, if your account term carries over into the following school year you can simply assign the user ids to your new students. (back to top)
10. Q: I would like to purchase more than one classroom account. Do I have to purchase each one individually or can I buy multiple accounts?
  A: You can sign up for as many as 20 teacher/classroom accounts at the same time when you select the plan of your choice during the checkout process. (back to top)
11. Q: I would like to create an account with more than 30 students, can I do that?
  A: You can create multiple classroom accounts or you can contact us and we will set up a custom account to fit your needs. (back to top)
 
PDF Questions
12. Q: Most of the documents in the Resource Center are in PDF format. What is a PDF?
  A: PDF stands for Portable Document Format. Any type of computer can open PDFs for viewing. (back to top)
13. Q: What do I have to do to open a PDF file?
  A: As long as you have Adobe Acrobat Reader installed on your computer, all you have to do is click on the link to the file. Acrobat Reader will open and you will be able to view the file. (back to top)
14. Q: What if I don’t have Adobe Acrobat Reader installed on my computer?
  A: The software is free and easy to install. All you have to do is go to this link (http://www.adobe.com/products/acrobat/readstep2.html) and click the download button. (back to top)
© 2007 Knowledge Wand, LLC